Culture Change For Business Outcomes
While the technology aspect enables the creation of virtual global communities and encourages peer-to-peer experiences, the three services are “gears” that drive the engagement campaigns and desired performance outcomes.
ACA CULTURE
ENGINE PARTS
TECHNOLOGY
Cloud based virtual community–web and mobile app. Includes Big Data tech stack, enterprise security, and next gen culture metrics.
EDITORIAL
Dedicated creative, community strategy, and micro-learning campaign services. The services are central to engaging employees and driving business outcomes.
MODERATION
Feature and highlight only useful and meaningful content with just in time agile services–align customer and employee journey needs
CURATION
Curated user submitted content to model, reward and recognize desired behavior/best practice change.